GHOSHMEDICATIONS
By using our medical equipment rental and sales services, you agree to comply with these terms. These terms govern your interaction with our platform and services.
You must be at least 18 years of age and provide accurate personal and payment information. Failure to do so may result in service denial.
Equipment must be returned in its original condition. Any damages beyond normal wear and tear will incur repair fees. Extensions for rental periods must be requested in advance.
All sales are final. In case of defective equipment, contact customer support within 7 days of delivery for assistance. Refunds or exchanges are subject to evaluation.
We are not liable for any injuries or accidents resulting from misuse of our equipment. Customers are responsible for adhering to safety guidelines and instructions.
We collect your name, contact details, and payment information to process orders and ensure customer support. Data is collected only with your consent.
Your data is used to fulfill orders, process payments, and enhance service quality. We may also use anonymized data for internal analytics.
Robust security measures protect your personal data. However, no method of transmission over the internet is 100% secure, and we encourage safe browsing practices.
Your data is shared only with trusted partners for order fulfillment and payment processing. We do not sell or trade your data.
Refunds are applicable only under the following conditions:
Refunds will not be issued for the following:
To initiate a refund request, please follow these steps:
In cases of defective or incorrect items, you may opt for an exchange instead of a refund. Exchanges are subject to stock availability and must be requested within 3 days of delivery.
For any questions or clarifications regarding refunds, please reach out to our support team. We strive to address all concerns promptly and ensure customer satisfaction.
Items purchased can be returned within 3 days of delivery. To be eligible for a return, items must be in their original condition and packaging.
Rented items must be returned by the end of the rental period. Late returns may incur additional charges. Damaged or unreturned items will be billed at their full replacement value.
Certain items, such as purchased goods, perishable goods, personalized items, and clearance products, are not eligible for returns. Check the product page for specific return restrictions.
To initiate a return, contact our customer support team with your order details. Once approved, you will receive a return authorization and instructions on how to ship the item back to us.
For returns due to our error (e.g., incorrect or defective items), we cover return shipping costs. For other returns, shipping costs are the customer's responsibility.
1-2 days shipping is available for select products and locations. Eligibility is determined at checkout based on your delivery address.
Orders must be placed before 12:00 PM local time to qualify for 1-2 days shipping. Orders placed after the cut-off time will be processed the next business day.
Eligible orders will be delivered within 1-2 business days. Please note that weekends and public holidays may affect delivery times.
If a flat shipping fee applies to 1-2 days shipping. The fee will be displayed at checkout.
1-2 days shipping is not available for oversized items, items requiring special handling, or orders shipped to remote areas. Specific exclusions will be indicated on the product page.
